AFTER-SALES
SERVICE

GWM always values customer satisfaction as the ultimate goal, and constantly optimizes and improves service process standards. We have a complete supportive system on technology and parts center, and more than 500 service outlets in 60 countries around the world, so that we can offer you timely global warranty/maintenance services.

If you have any problem in after-sales, please inform us by filling in the fields listed below or send the following information to email info@maxweb.vn

    *FIRST NAME
    *LAST NAME
    *MOBILE NO
    *EMAIL
    *COUNTRY
    *BRAND
    *MODEL
    COMMENT

    During your vehicle is used daily, if you have any dissatisfied or complain for after- sales service for Great Wall Motor, you can send your dissatisfied points or complain situations to email info@maxweb.vn, We are committed to providing you an effective and timely response.

    We insist on the compliance values of integrity-based and honesty first. If any violation of laws / regulations, such as anti-commercial bribery, export control, economic sanction and anti-trust, and moral code, is found, you will always be welcome to make a complaint immediately to GWM.E-mail： info@maxweb.vn.

    In order to expedite the investigation process, please kindly specify the following information as much as you can:

    1. Name of the object being reported;
    2. Time, venue and detailed process of the incident;
    3. Picture, video or other proofs;
    (All the information of informers will be kept strictly confidential GWM)